Authors: Senny Luckyardi, Agus Rahayu, Lili Adiwibowo, Ratih Hurriyati
Abstract
Decision Support Systems (DSS) refer to computerized information systems that encompass knowledge-based systems and knowledge management to provide assistance for decision-making in businesses or organizations. DSS tools have created from the evolutionary concept of data processing and management information system (MIS). In the connection of strategic management, SS combines human intellectual resources with computer capabilities to enhance the quality of decision-making. A manager/leader and computers must work together as a problem-solving team in organization. Despite the evolutionary strategic management issue of DSS in a company, the utilization of DSS in smart university management are still interesting topic to be studied. Due to tighter competitiveness in higher education, the universities must apply Information and Communication Technologies (ICT) to support their competitive advantage and brand themselves as a smart university. The novelty of the research is in combining DSS in the framework of smart university. Although the concept of Smart in the education area involves the emergence of technologies such as DSS, as the consequence of various terminology in the domain of IT-based university, the elements of smart university are widespread and fragmented. This paper aimed to define how DSS works in diverse explicit circumstances or settings by investigating its smart university readiness index. The method use analysis descriptive and DSS of a private university was analysed as a model in this research. The results showed that DSS has a strong relation with term “smart university” and effective to be used as strategic management tools and to help top management decide an appropriate decision making. Thus, ICT is gradually becoming very imperative for assisting the processes of decision making, especially in smart university domain. © School of Engineering, Taylor’s University.
Author keywords
Decision support system; Information technology; Smart university; Strategic management
This article can be accessed at https://www.scopus.com/pages/publications/85164533986
