Authors: Khairu Rijalul Amin, Irfan Dwiguna Sumitra
DOI: 10.1109/INCITEST64888.2024.11121515
Abstract
E-Planning is an application used to help formulate policies in preparing internet-based regional development planning documents. Minister of Internal Affairs Regulation No. 90/2019 concerning the Regional Government Information System (SIPD) has obliged City/Regency governments throughout Indonesia to implement SIPD gradually starting in 2021 using an application developed by the Ministry of Home Affairs, namely SIPD with the web address https://sipd.kemendagri.go.id. The SIPD e-Planning application that was built and developed contains e-Database, e-Planning, eMonev, and e-Reporting to build a more effective, efficient, lawabiding relationship between central and local governance, accelerating bureaucratic reform to strengthen regional autonomy. For the needs of evaluation and application development, it is necessary to conduct research on the user experience of the SIPD e-Planning application. The SIPD ePlanning application was introduced to the Regional Government in conjunction with the emergence of the COVID19 pandemic, which began in early 2020. Therefore, it is also necessary to examine how the SIPD e-Planning application services during the pandemic. This study aims to evaluate the user experience of the SIPD e-Planning application in Luwu Regency and Gowa Regency, especially during the COVID-19 pandemic. The research was conducted using the meCUE Questionnaire method and interviews with application users. An evaluation of the user experience of the SIPD e-Planning application shows that the SIPD e-Planning application is handy and very appropriate for use in achieving e-Planning goals. The SIPD e-Planning application is easy to use and has a userfriendly interface. Development planning during the COVID-19 pandemic was very effective using the SIPD e-Planning application because it can be accessed online so that it is not affected by changes in work schedules caused by work from home (WFH) policies during the COVID-19 pandemic. The overall evaluation of user experience shows that Luwu Regency and Gowa Regency users have relatively similar experiences with the SIPD e-Planning application. © 2024 IEEE.
Keywords: COVID-19; Gowa Regency; Luwu Regency; meCUE questionnaire; SIPD EPlanning Application; user experience
This article can be accessed at https://www.scopus.com/pages/publications/105015814061
